




Job Summary: We are seeking an IT support intern with a solid technical foundation and corporate experience to consolidate hands-on expertise in hardware, software, Microsoft 365, networks, and infrastructure. Key Highlights: 1. Hardware, software, and Microsoft 365 technical support 2. Network, server, and infrastructure maintenance 3. Telephony, VoIP, PABX, and CCTV support \*IT SUPPORT INTERNSHIP POSITION\* São Paulo Capital and Metropolitan Region 80% Remote Work Model We seek an intern with a consistent technical background who is already familiar with the corporate environment and wishes to consolidate practical experience. This is not an entry-level position for absolute beginners. Internship Stipend R$ 1\.000,00 fixed monthly Performance bonus, technical performance bonus, and cultural engagement bonus Transportation allowance provided by the company for technical visits \*Work Model\* 80% of activities conducted remotely Mandatory availability for on-site visits On-site visits may occur in São Paulo Capital (North, South, East, and West), Alphaville, Caieiras, ABC Region (São Bernardo, Santo André, São Caetano, Diadema), Suzano, and Mogi das Cruzes. * ️ \*Availability for travel is mandatory and non-negotiable.\* Responsibilities Hardware, software, and Microsoft 365 technical support Remote and on-site assistance Network, server, and infrastructure maintenance Telephony, VoIP, PABX, and CCTV support Preparation of technical reports ✅ \*Mandatory Requirements\* Currently enrolled in an undergraduate program in IT, Networks, Systems, or related fields Knowledge of Windows 10 and 11 Knowledge of Windows Server Experience with SharePoint and Exchange Knowledge of structured cabling Professional demeanor and organizational skills \*Send your resume to:\* talentos@upgradeti.com.br Minimum Education Level: Undergraduate Degree


