Description: We are looking for professionals passionate about technology and innovation to join our team as a Junior Infrastructure Analyst. If you are seeking challenges that stimulate your professional growth, come be part of our team and work in a dynamic and collaborative environment. Here, you will have the opportunity to directly impact highly relevant projects by developing innovative solutions. If you are proactive, creative, and always striving to improve your skills, this position is for you! Join us and become part of a team that values teamwork and is constantly pursuing excellence. Come make a difference with us! Responsibilities and duties * Assist in maintaining physical and virtual servers. * Monitor performance of resources such as CPU, memory, storage, and network. * Perform basic administration tasks on operating systems (Windows, Linux). * Routinely monitor services, links, and network equipment. * Respond to alerts and log incidents in ITSM tools. * Escalate critical incidents to higher levels. Requirements and qualifications Telecommunications area knowledge (data and voice network topologies, video and videoconferencing (WEBEX), Internet, management and monitoring tools, cabling); Knowledge of applications, infrastructure, and servers. Bachelor's degree completed or in progress in IT / Networks / Telecommunications or related fields. English proficiency (a plus) 2511260202401755703