CRM Assistant

Description

Job Summary: We are seeking a CRM Assistant to directly manage customer relationships, ensuring lead organization, service follow-up, and commercial team support. Key Highlights: 1. Direct involvement in customer relationship management 2. Lead and customer portfolio management and organization 3. Commercial team support and sales tracking CRM Assistant – Londrina/PR We are seeking a CRM Assistant to directly manage customer relationships, ensuring lead organization, service follow-up, and commercial team support. Londrina/PR R$ 2\.100,00 \+ R$ 500,00 commission after probation period **Requirements:** Experience with telephone customer service Basic knowledge of Microsoft Office Suite Strong communication skills, organizational ability, and system proficiency Proactive, results-oriented profile **Responsibilities:** Customer and supplier communication via telephone and WhatsApp Prospecting and supporting new customer onboarding Portfolio management and relationship maintenance Lead tracking and control within the CRM system Re-engagement of inactive customers Daily report organization and submission Support in tracking sales conversions **Benefits:** Meal Voucher Transportation Voucher Total Pass Psychological Support Program Pharmacy Benefit Plan (after probation period) **Minimum Education Level:** High School Diploma (Secondary Education)