Activation Assistant

Description

Job Summary: Join our team and enhance the customer experience by performing operational routines, monitoring processes, and using systems—with a focus on organization and teamwork. Key Highlights: 1. Opportunity to join a team focused on customer experience 2. Involvement in operational routines and process monitoring 3. Emphasis on organization, attention to detail, and teamwork **Description**: If you enjoy operational routines, process monitoring, system usage, and teamwork, this opportunity is for you. Join our team and contribute to an outstanding customer experience!! **Requirements**: \-Completed high school education \-Basic computer skills \-Previous experience in customer service and support \-Organizational ability and strong interpersonal skills for teamwork **Desirable**:\-Organization and attention to detail \-Strong verbal and written communication skills \-Analytical mindset for information verification \-Commitment to deadlines and quality **Responsibilities**: \-Perform service activations and register information in internal systems \-Monitor technicians’ schedules and service execution \-Provide support to technicians during installations \-Verify and validate checklists, data, documentation, and service orders \-Ensure compliance with established quality standards \-Support customer contact to finalize services, when necessary \-Maintain departmental spreadsheets and reports \-Handle operational tasks as directed by the manager **Benefits**: \-Meal allowance of BRL 31.00 per working day (average of BRL 700.00 monthly); \-Health insurance plan (co-payment with 80% subsidy); \-GymPass / WellHub; \-Opportunities for professional growth and development. Compensation: starting from BRL 1\.949,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Work location: On-site