* Ensure compliance with regulations and procedures by implementing them in daily operations, and especially by mitigating risk through customer billing management, * Perform the billing process for all customers, including toll purchase, balance release, manual manifest issuance (driver correction, license plate), and payment correction, * Perform CTe correction processes, * Develop improvement initiatives to optimize billing and registration processes, * Perform invoice and bank slip issuance, etc., as well as their updates, * Execute the Risk Management macroprocess, including activities such as mirroring, checklists, and others. * Execute the Registration macroprocess, assuming responsibility for all related activities, * Execute the Charge and Bonus macroprocess, assuming responsibility for all related activities, * Update and manage operational control spreadsheets * Develop and monitor daily routine performance indicators Shift: 12 x 36 — 07:00 to 19:00 or 12 x 36 — 19:00 to 07:00