**Have you ever thought about working in a dynamic environment, within a collaborative setting characterized by constant transformation and growth? Join our team!** **\#JoinTP** **Responsibilities and Duties:** The Interaction Expert will be responsible for ensuring the end customer’s success with our tool and for delivering a positive brand experience. Will provide inbound customer service to establishments, benefits cardholders, and HR departments of contracted companies. Will proactively contact customers who abandoned negotiations. Will also call customers who register on the platform and perform cross-selling of other brand products. **Salary:** R$ 1518.00 **Working Hours:** Between 08:00 and 18:00 **Schedule:** 5x2 \- Monday to Friday **Work Modality:** On-site **\| Work Location:** Lapa \- SP, easily accessible via Line 7-Rubi (employees benefit from a dedicated shuttle bus located near the station). **What We’re Looking For (Requirements):** * Minimum Age: 18 Years Required: Completed High School Desirable: Currently pursuing or completed Bachelor’s degree Proficiency in Portuguese language (written and spoken) Prior experience required in fields involving negotiation (sales, retention, collections, and related areas) Availability to work on-site at the Lapa Campus \- SP **At TP, well-cared-for people deliver extraordinary results!** We are a market reference in benefits—and it’s no coincidence. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing) – we recognize and reward your performance. * Meal Voucher and Food Voucher. * Fuel Voucher (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to a network of gyms. * Health Plan including dependents – we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial wellbeing. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple stages conducted independently. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee approval for the position. Your performance will be assessed by the recruiter only after completion of the entire evaluation cycle. **Thank you for your interest in joining TP—we wish you good luck!**