Job Summary: The Operations/Facilities Coordinator will be responsible for strategic facility management, optimizing processes and ensuring the efficiency of internal services. Key Highlights: 1. Strategic facility management and process optimization. 2. Daily operations and internal services supervision. 3. Team coordination and implementation of continuous improvements. **Operations/Facilities Coordinator** With a strategic approach, drawn to management challenges and possessing an organizational profile, the Operations Coordinator will be an essential part of the company’s facility administration. Their role will be critical in supervising daily operations and optimizing maintenance and service processes. Their primary objective will be to ensure the efficiency and quality of internal services—including Procurement, Dispatch/Logistics, Reception, Cleaning, and Facilities—being responsible for everything from coordinating maintenance teams to implementing continuous improvements in line with company guidelines. **Key Responsibilities:** * **Maintenance Management:** Plan, coordinate, and supervise preventive and corrective maintenance to ensure safety and full functionality of facilities. * **General Services Coordination:** Manage outsourced services (cleaning, security, landscaping, etc.), ensuring quality, efficiency, and SLA compliance. * **Contract and Vendor Management:** Negotiate, administer, and monitor contracts with vendors and service providers, ensuring compliance and cost optimization. * **Budget Management:** Plan and control the departmental budget, implementing cost-reduction initiatives and efficient resource utilization. * **Safety and Compliance:** Ensure adherence to safety standards, legislation, and operational best practices. * **Project Management:** Coordinate improvement, renovation, and expansion projects, ensuring timelines, quality, and budget adherence. * **Sustainability:** Implement sustainable practices, focusing on energy efficiency and waste reduction. * **Space Management:** Plan and optimize physical space utilization, ensuring functionality and comfort. * **Communication and Stakeholder Relations:** Serve as the focal point between internal departments and stakeholders, with clear communication and progress reporting. * **Continuous Improvement:** Identify opportunities for process optimization and propose innovative solutions. * **Dispatch and Logistics:** Coordinate dispatch and logistics activities, ensuring organization, control, and operational efficiency. **Desired Profile:** Education: Bachelor’s degree in Business Administration, Architecture, or related fields. An MBA or specialized courses in facilities management are advantageous. · Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally and effectively across all organizational levels. · Languages: Proficiency in English, both verbal and written, is desirable. · Flexibility: Availability to work flexible hours, including weekends and holidays, as required by the company. · Mobility: Willingness and ability to travel to different locations, if necessary, to supervise operations at other units. · Technical Aptitude: Familiarity with ERP systems and other facilities management tools. · Personal Profile: Alignment with the company’s values and culture, demonstrating leadership, organization, and proactivity. · Problem Solving: Ability to quickly and effectively identify and resolve problems, guaranteeing Employment Type: PJ or CLT São Paulo \- Capital. Job Type: Full-time CLT Compensation: R$6\.109,49 \- R$12\.814,18 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * What is your salary expectation? * Are you available to start immediately? * Do you have experience in the retail/luxury sector? This experience is mandatory. Work Location: On-site