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Job Summary: A professional responsible for assessing client needs, preparing technical reports, coordinating teams, and managing materials to ensure customer satisfaction and technical support in projects. Key Highlights: 1. Positive transformation of regions and fulfillment of aspirations 2. Focus on sustainable practices and urban improvements 3. Engagement in projects that realize dreams and build a future With a strong and prominent presence in the interior of São Paulo, BRN stands out for its strategically distributed developments across more than 38 cities. Our journey is marked by a strong commitment to society and the environment, reflected in sustainable practices and continuous investments in urban and structural improvements in the neighborhoods where we operate. Throughout our history, we have delivered or are currently building over 8,000 homes, totaling more than 15,000 fulfilled dreams. We are constantly growing and aim not only to construct residences but also to develop vibrant and sustainable areas. Join us in this success story! Come fulfill your dreams with us and discover what it means to be part of a company committed to the positive transformation of the regions in which it operates. BRN is the realization of aspirations and the construction of a better future for everyone. **Responsibilities and Duties** * Conduct visits to residences requesting technical assistance, assess client needs, and identify issues requiring resolution. * Prepare technical reports confirming the validity or invalidity of maintenance requests, providing detailed information on diagnoses and recommended solutions. * Accompany experts in judicial proceedings, providing technical support and necessary documentation to substantiate legal processes. * Contact residence owners to address questions, schedule visits, and verify availability for maintenance team servicing. * Coordinate the maintenance team, assigning tasks, monitoring performance, and ensuring adherence to deadlines and quality standards. * Monitor inventory items, identify restocking needs, and request/purchase required materials for service execution. * Perform measurements of contractors and issue invoices, ensuring accurate documentation and recording of performed activities. * Maintain daily contact with the maintenance team, attend weekly meetings with the manager and the customer service coordinator, ensuring effective communication and alignment of expectations. * Contact residence owners weekly during maintenance services, providing updates on work progress and ensuring customer satisfaction. * Manage the team’s schedule via spreadsheets, ensuring efficient management of time and available resources **Requirements and Qualifications** Completed or ongoing Bachelor’s degree in Civil Engineering; Experience in construction sites is desirable. BRN: Building Dreams, Transforming Regions With a strong presence in the interior of São Paulo, BRN stands\-out for strategic developments in more than 47 cities. Committed to society and the environment, we invest in sustainable practices and urban improvements. We have delivered over 8,000 homes, fulfilling more than 15,000 dreams. In constant growth, we aim not only to build residences but also to develop vibrant and sustainable areas. Join us in this success story! Come fulfill your dreams and become part of a company committed to the positive transformation of the regions in which it operates. BRN is the realization of aspirations and the construction of a better future for everyone.
