Smart Fit - Receptionist Model - New Model

Description

Job Summary: The professional will be responsible for implementing the brand's service standard and providing customer support and operational solutions at the unit. Key Highlights: 1. Customer service and support at the unit 2. Implementation of the brand's service standard 3. Resolution of operational requests Brazil **Responsibilities** 1\. Implement the brand's service standard at the unit where employed; 2\. Provide customer service, including new enrollments, plan upgrades, and cancellation reversals; 3\. Resolve customers' operational requests in coordination with the unit; 4\. Support the unit's operational requests; **Requirements** * Completed high school education; * Committed; * Organized; * Proactive; * Good communication skills. **About the Organization** Smart Fit Group owns full-service gym brands Smart Fit & Bio Ritmo, studio gym brands Race Bootcamp, Vidya Body & Mind, Tonus Muscle Lab, Jab House, and Nós, as well as digital products Total Pass and Queima Diária. Together, our brands operate over 800 units and serve more than 2.5 million active customers. We are present in Brazil, Mexico, Chile, Peru, Colombia, Dominican Republic, Ecuador, Argentina, Panama, Guatemala, Paraguay, El Salvador, and Honduras. We are the largest fitness company in Latin America and the third-largest in the world.