Job Summary: Join the #PosiTime and empower lives through technology by building innovative solutions in an agile and diverse environment. Key Highlights: 1. Build solutions that make people's lives better and smarter 2. Be part of an agile, vibrant, bold, innovative, and diverse team 3. Support partners, provide assistance, and identify expansion opportunities **Why join the #PosiTime?** We believe technology exists to empower lives; therefore, every day we build new solutions that make people's lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient: more than a team, we are the #PosiTime. If you identify with our purpose and seek a place to grow and contribute, we welcome you with open arms! **Responsibilities and Duties** * Support partner schools or school networks, ensuring implementation and usage of educational products. * Conduct training and capacity-building sessions for customers on our solutions. * Provide continuous support, resolving customer queries or operational issues. * Collect feedback from schools and report insights to internal teams. * Identify upsell or partnership expansion opportunities. * Maintain close relationships, align expectations, and ensure customer satisfaction. **Requirements and Qualifications** * Education: Bachelor’s degree completed in Business Administration, Marketing, Commercial Management, or related fields. **Additional Information** **Learn about some benefits offered by #PosiTime:** **\*\* We strive to offer the best benefits to #PosiTime members, which may vary depending on contract type and work location.** **Quality of Life** Health and dental insurance plans Zenklub: mental health and wellness platform, including psychological counseling Casa da Saúde: medical and dental consultations, plus clinical exams Gympass On-site cafeteria Pharmacy discount Medical Emergencies: health plan agreement for home or telephonic medical assistance Semi-flexible working hours Childcare allowance and maternity kit **Career and Education** Discounts at Universidade Positivo (UP) — for employees and dependents Saber Mais: Professional Development Portal Discounts at Colégio Positivo for employees’ children **Finance** Profit-sharing program (PPR) Good Card: benefit accepted at over 130,000 establishments Life insurance Payroll-deducted loans **Transportation** Commuter allowance or parking **Exclusive Discounts** Parceiro Positivo: website offering discounts on our products *“Nearly all of the world’s leading global technology companies were founded in a garage. Only one was born in a classroom.”* That is how Positivo Tecnologia began—taking on the challenge of manufacturing computers in Brazil in 1989. We believe TECHNOLOGY EXISTS TO EMPOWER LIVES—and this is our essence. We aim to integrate it into everyone’s daily life, always in its best version: perfectly tailored to each consumer’s profile. This is the essence of a company born in the classroom and determined to change worlds—millions of them! **OUR POSITIVE TECHNOLOGY WAY OF BEING AND DOING** Our dynamic, versatile team respects diversity and is guided by our 12 core attitudes. At Positivo Tecnologia, you’ll have the opportunity to work alongside exceptional professionals, learn extensively, and put your ideas into practice. Learn more about Positivo Tecnologia on LinkedIn: www.linkedin.com/company/positivo-tecnologia BE PART OF OUR STORY! JOIN THE #POSITIME!