Job Summary: We are seeking a Field Services Operator to perform installations, repairs, and other field services in accordance with defined operational procedures. Key Highlights: 1. Attentive professional who delights customers and demonstrates a strong sense of ownership. 2. Work culture that respects and values people. 3. Collaborative environment that values personal and professional development. We are looking for a **Field Services Operator** to execute Field Service Orders (FSOs), including installation, repair, address changes, and other services, in compliance with the company’s defined operational procedures. If you are an attentive professional who delights your customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment as required; * Drive the company vehicle when necessary; * Perform other duties related to the position, as needed by the department and directed by leadership; * Maintain the company vehicle in compliance with processes defined by the Fleet Management department, ensuring its proper functioning; * Implement workplace safety procedures, including Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), in accordance with current legislation; * Execute FSOs for field services—including installation, repair, address change, and other services—in accordance with the company’s defined operational procedures; identify opportunities for additional or new sales; * Safeguard, maintain, ensure proper usage of, and be accountable for company-provided resources; inspect the work area after service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Familiarity with networks and computer maintenance; * Knowledge of local city geography; * Driver’s License Class "B" and Defensive Driving certification. **Preferred qualifications:** * Six months of experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies—twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Flat and hierarchical organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Daycare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.