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**Join us! \#VemSerVerisure \#VerisureVagas** Have you ever considered working for a company that promotes diversity and equity in all its opportunities? At Verisure, we prioritize inclusion regardless of gender, race, sexual orientation, religion, nationality, age, disability, etc. We are passionate about what we do; our work environment is dynamic and offers development and growth opportunities! For the sixth consecutive year, Verisure has been recognized as one of the best companies to work for in Brazil. **Stay informed!** Verisure is a benchmark in Europe and Brazil for protecting people, homes, and businesses, with over 5 million customers. Over its 35+ years of history, Verisure has brought innovation and reliability to alarm systems and has become an industry standard. Verisure Brazil is part of the international group that leads the European market, operating in more than 17 countries. **Job Mission** Protect our customer portfolio by reversing clients who contact us requesting cancellation. **What are the main responsibilities?** Contact customers requesting cancellation of our service, aiming to reverse the cancellation and negotiate their continued subscription using retention tools. **What do you need?** * Completed high school education; * Knowledge of negotiation and customer loyalty is desirable; * Agile and proactive profile. **Benefits** * Salary: R$ 1530.00 \+ commission; * Transportation allowance; * Meal or food allowance; * Sulamérica Life Insurance; * AMIL Health Assistance Plan (after 90 days); * Sulamérica Dental Plan (after 90 days); * Wellhub (Gympass); * Zero Stress \- access to various services to resolve domestic emergencies; * Vidalink \- pharmacy subsidy and discounts at affiliated pharmacies; * Apoio Pass; * Health check-up; * Elfie \- health monitoring app and discounts; * Conexa – teleconsultation platform; * Payroll-deducted loan – subject to current policy; * Verisure Monitored Alarm – subject to current policy; * Daycare assistance until child is 10 months old – subject to current policy; * Verisure Baby \- a gift kit for new parents at Verisure; * Parental Leave \- 25 days after birth or adoption date; * Clube Mais \- partnership program offering exclusive discounts for Verisure employees; * Monthly fees may apply to the health, dental, and Wellhub plans, depending on the selected plan category. **Working Hours** 6x1 schedule \- Monday to Friday: 2:20 PM to 8:40 PM, Saturday: 8:00 AM to 2:20 PM (Sundays off). **Work Location** Morumbi \- SP Minimum Education Level: High School (Secondary Education) Desired Education: * High School (Secondary Education)