Job Summary: We are seeking a Commercial Assistant to support management in administrative and commercial activities, with a focus on operational efficiency and excellence in customer service. Key Highlights: 1. Support to management in administrative and commercial activities 2. Focus on operational efficiency and excellence in customer service 3. Assistance in marketing financial products and after-sales We are looking for a **Commercial Assistant** to join our team, providing support to management in administrative and commercial activities, with a focus on operational efficiency and excellence in customer service. **Key Responsibilities:** ✔ **Document and Registration Management:** * Verify and register customer documents in internal systems, ensuring compliance. * Update registrations and maintain an organized database. ✔ **Commercial and After-Sales Support:** * Assist in marketing financial products: * **Digital Account** * **Card Terminal** * **Insurance** * **Telemedicine** * **Loans, FGTS, and Payroll-Deducted Loans.** * Follow up with customers, resolve inquiries, and ensure post-sales satisfaction. ✔ **Administrative Support:** * Organize schedules, reports, and communications for the commercial team. * Facilitate integration between commercial and operational departments. **Mandatory Requirements:** ✔ **Academic Qualification:** * Currently pursuing or holding a degree in **Business Administration, Economics, Engineering**, or related fields. ✔ **Experience:** * Knowledge of **customer service, sales, or administrative routines**. * Familiarity with **digital tools, CRM, and banking systems** (OMMIE). **Preferred Qualifications (Desirable):** ✅ **CPA-10 or CPA-20 certification** (or willingness to obtain it). ✅ Experience in the financial sector or banking institutions. ✅ Knowledge of Central Bank of Brazil (BACEN) regulations. (On-site position — Monday to Thursday: 8:00 AM to 6:00 PM; Friday: 8:00 AM to 5:00 PM) Employment Type: Full-time CLT Compensation: R$2,400.00 – R$2,500.00 per month Benefits: * Dental insurance * Meal allowance * Transportation allowance Experience: * Telemarketing (Preferred) * Sales (Mandatory) * Customer Service (Mandatory) Work Location: On-site