Job Summary: We are seeking a professional to install and repair FTTH and FTTA network technology, perform maintenance tasks, and ensure the quality of high-speed internet service. Key Highlights: 1. Installation and repair of FTTH and FTTA networks for residential customers 2. Troubleshooting and maintenance of internet service failures 3. Participation in training sessions and meetings for professional development We are Alloha Fibra, Brazil’s largest independent fiber-optic group. A connected and united team passionate about technology and transformation, bringing high-speed internet to every corner of the country. We believe in the power of digital inclusion and a better future. That’s why we seek talents like you—people who dream big and want to make a difference! **Responsibilities and Duties** To join our team, the candidate will be challenged with the following responsibilities: * Performing installation and repair services for FTTH and FTTA network technology for residential customers; * Repairing/correcting service failures, including slow speed, Wi-Fi issues, no connectivity, intermittent connection, etc.; * Removing cables from canceled accounts to free up capacity for new customers; * Assessing service feasibility when the commercial team has doubts regarding network availability in a given area; * Relocating equipment within the same residence (room-to-room moves); * Relocating equipment to a new address upon customer request; * Performing upgrades—replacing or adding equipment when customers change their service plans; * Participating in training sessions and meetings when invited; * Performing other duties as required by the role. **Requirements and Qualifications** * Residency in: Araruama, Armação dos Búzios, Arraial do Cabo, Cabo Frio, Iguaba Grande, São Pedro da Aldeia, Saquarema * Completed high school education; * Valid Brazilian driver’s license, Category B (permanent); * Desirable: NR-10 (electrical safety) and NR-35 (work at heights) certifications; * Intermediate proficiency in Microsoft Office suite; * Availability for flexible working hours and travel; * Prior experience in telecommunications companies is desirable. **Additional Benefits** * Dental care plan * Meal allowance * Life insurance * Transportation allowance * Giga Inclusão – Support for dependents with disabilities (PCD) * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (available only to those enrolled in Amil health plan) * E-learning platform on the intranet * Tour House: 5%–12% discounts on airfare purchases, hotel bookings, and car rentals * Movida: 10% discount applied to daily rental rates * Samsung Partnership Portal With the purpose of **connecting people, ideas, and businesses while promoting digital and social inclusion across Brazil**, Alloha Fibra is today the largest independent fiber-optic group in the country. This achievement is possible thanks to our team of 5,000 professionals committed to **quality and excellence** in everything they do—always focused on delivering the best products, services, and customer support. **We value diversity**, represented by our employees and customers across all regional and social dimensions—since we operate in 864 cities across 22 Brazilian states, with a fiber-optic network exceeding 140,000 kilometers and 1.6 million subscribers. Here, you’ll find one unified team, operating **interconnectedly**, focused on **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the “Alloha Way”—transforming our environment into a collaborative and responsible space, committed to people and business sustainability. For more information, visit https://alloha.com/