IT Support Assistant - Linhares

Description

Job Summary: An IT technical support professional to handle service requests, diagnose issues, install and configure systems, manage networks, and ensure data security. Key Highlights: 1. Experience in IT technical support. 2. Knowledge of operating systems and Microsoft Office Suite. 3. Ability to critically and efficiently solve problems. Description: * Completed high school education or currently pursuing a higher education degree in related fields. * Prior experience in IT technical support. * Knowledge of operating systems (Windows, macOS) and Microsoft Office Suite. * Ability to critically and efficiently solve problems. * Excellent verbal and interpersonal communication skills to interact with users at all levels. * Analytical and proactive profile. * Preferences: * A bachelor's degree or technical course in IT or related fields is preferred. * Respond to and resolve user technical support requests via email and in person. * Diagnose, repair, and maintain hardware and software components. * Install, configure, and update operating systems, software, and hardware. * Manage and provide support for the company's network and connectivity. * Perform backups and maintain data security. * Create and maintain technical documentation and knowledge base. 2512100202181911471