Handle user support requests for network, computers, including assembly, repairs, and configuration of equipment and the use of available hardware, software, and network points. Train users on available applications. Perform maintenance and preservation of equipment. Register network access and usage through the IT user inclusion form. Install software upgrades based on the IT user inclusion form. Carry out adaptations and modifications to improve equipment performance. Monitor, prioritize, escalate, classify, categorize, resolve, and close incidents, requests, or events. Job type: Autonomous / PJ Contract duration: 2 months Payment: R$120.00 - R$125.00 per day