Technical Support Internship

Description

**About ExS Solutions:** Part of the GPECx Group, we are a technology company focused on innovative solutions for the energy sector, including power generation, cogeneration, distribution, and transmission. We were founded in a challenging environment where innovation and technical excellence are essential to transform complex demands into intelligent outcomes. **Our Purpose:** "Develop cutting-edge solutions that drive energy efficiency, leveraging technology as a tool for transformation." **Why Work With Us?** Professional Growth: Opportunity for development within a group expanding across the energy and technology sectors Continuous Learning: Direct interaction with clients, technical solutions, and diverse market demands Real Impact: Active participation in client relationship management and technical support for group companies **Your Mission:** Assist in technical and operational support for group companies, contributing to departmental organization, client service, and internal technical activities. **Key Responsibilities:** Assist in preventive and corrective maintenance of equipment; Support calibration and testing processes; Perform equipment testing and diagnostics; Manage equipment check-in and check-out; Organize equipment for pickup and return; Support internal technical assistance; Complete checklists, prepare reports, and maintain technical records; Provide technical service and support to clients and prospects; Track pending items and ensure timely follow-up with clients; Assist clients in using systems, equipment, and platforms; Support organization of the technical department; Provide support to group companies. **Minimum Requirements:** Currently enrolled in a technical or undergraduate program in IT, Electrical Engineering, Automation, Information Systems, or related fields; Strong verbal and written communication skills; Organized, proactive profile with ease in customer-facing roles; Proficiency in computer applications and Microsoft Office suite; Ability to quickly learn about technical solutions and services. **Preferred Qualifications (will be valued!):** Knowledge of electrical systems, automation, or technology; Experience in corporate customer service; Familiarity with networking and IT infrastructure; Experience in after-sales service and client relationship management. **Benefits:** Meal allowance – BRL 528.00 (Flash Card) Transportation allowance – BRL 12.00 per working day **Job Type:** Internship **Work Location:** 100% On-site – Americana/SP Compensation: BRL 1,199.00 – BRL 1,200.00 per month Work Location: On-site