IT SUPPORT ANALYST

Description

Job Summary: An IT professional to provide user support, technical problem diagnosis and resolution, SQL queries, and support for systems and integrations. Key Highlights: 1. IT user support and assistance 2. Technical problem diagnosis and resolution 3. ERP system and integration support The company is seeking an IT Support Analyst in Monte Mor. **Responsibilities:** Respond to user tickets related to IT. Diagnose and resolve technical and functional issues in systems. Perform SQL database queries for information analysis and correction. Provide support for ERP systems, internal systems, and integrations. Test system fixes and new functionalities. Support system implementations and upgrades. Interact with software, hardware, and service vendors. Document procedures and technical solutions. Train users when required. Support print supply management. Previous experience as an IT Support Technician, Technical Support Specialist, Help Desk Analyst, or IT Support Coordinator may indicate alignment with some of the activities of this position. Bachelor's degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Profit Sharing * On-site Meal * Meal Voucher * Pharmacy Benefit Plan * Medical Benefit Plan * Dental Benefit Plan **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 17:48\.