**JOB OPENING: CAN I HELP** **Responsibilities:** \- Serve customers in person, providing support and resolving inquiries or issues. \- Track and record customer requests and tickets until resolution. \- Guide customers on products, services, and processes, ensuring clear and effective communication. \- Assist with the use of company systems and tools, providing instructions when necessary. \- Collect customer feedback to identify improvements and collaborate with other departments. \- Handle complaints, seeking satisfactory solutions, and escalate complex issues to supervision. **Qualifications:** High school diploma; Prior experience in customer service, support, or roles involving direct public interaction; Basic computer skills (Microsoft Office: Excel, Word, PowerPoint). **Monday to Friday, 9:00 AM to 6:00 PM; Saturday, 9:00 AM to 1:00 PM** Employment type: Full-time, CLT permanent contract Compensation: R$1\.937,48 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Education: * High school diploma (Mandatory) Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
