**Who we are?** The Youx Group keeps growing, and for that, we need the best! We are looking for professionals who are passionate about Innovation and Technology and who strive to deliver innovative solutions in an agile and practical way for our customers. Ahh, and you must really enjoy being surrounded by wonderful people in a dynamic and relaxed environment, after all, we are GPTW and passionate about people! **Want to become a Youxer?** Pay attention, this position is CLT and on-site! **Location:** Lavras \- MG **What will you do?** The **Technical Support Assistant** is responsible for supporting activities related to user service and support, ensuring maintenance, organization, and control of equipment and systems. This role involves registering and tracking service tickets, performing on-site or remote maintenance, organizing physical and system inventory, as well as preparing reports and monitoring indicators. They also contribute to formalizing processes by creating contracts, requests, and administrative records linked to the area. * Handle technical support tickets via system (Mantis); * Perform preventive and corrective maintenance on equipment; * Control and organize equipment and material inventory; * Manage shipment, receipt, and return of equipment; * Request equipment and materials according to department needs; * Prepare and manage loan agreement contracts; * Support onboarding and offboarding processes, ensuring delivery and collection of equipment; * Maintain updated dashboards and reports for tracking and monitoring indicators; * Perform control and maintenance of internal systems; * Monitor and safeguard company data, systems, and equipment security; * Support purchasing requests and other administrative processes. **What does YouX expect from you?** * Knowledge of Microsoft Office Suite and/or Google Workspace; * Experience with Helpdesk tools; * Basic knowledge of networks and hardware; * Familiarity with digital contract management tools; * Experience with equipment logistics; * Proactivity and good interpersonal communication. **Differentiators that catch our attention:** * Currently pursuing a degree in Information Systems, Computer Science, Systems Analysis and Development, or related fields. **Why join us?** Being part of the **Support and Infrastructure team** at YouX Group means having the opportunity to ensure our teams have the best conditions to operate efficiently and securely. Here, you'll develop technical and managerial skills, working on processes involving equipment maintenance, system control, and support to company departments. Working with us means joining a collaborative, agile, and constantly evolving environment where technology and care for people go hand-in-hand to drive innovation and YouX's growth. **We value your well-being at YouX!** * Take care of your health: Medical plan, Dental plan, Telemedicine, and Life insurance; * Customizable multibenefits: Meal allowance and meal card to help with your meals; * Rest is essential: Paid leave or vacation; * Celebrate your day: Day off on your birthday! * Stay active! We offer Gympass to facilitate your healthy routine; * Learn a new language: English classes; * We adopt a workplace environment with casual dress code, promoting comfort and well-being in everyday life, without compromising professionalism. * Quality of life within YouX: Workplace stretching exercises and healthy food that shouldn't be missing from your daily routine; * We value development: Training and development programs, the X Academy; * Start your self-awareness journey: Behavioral profile and mapping. **Selection Process Steps:** * Screening; * Automated questions; * Behavioral interview; * Practical test; * Panel with manager; * Committee; * Offer. **COME BE THE X WE'VE BEEN MISSING!**