Description
Lagotela is seeking an **IT Assistant** responsible for ensuring the continuous and secure operation of the company's information technology resources, providing efficient technical support to users, administering systems, equipment, and access rights, and proactively contributing to the stability of the IT infrastructure—ensuring that technological tools are always available, well-organized, and aligned with the business's operational needs.
**Responsibilities:**
* User support and assistance;
* Installation and configuration of computers, printers, and software;
* Management of user accounts, e\-mails, and system access;
* Support in network and IT equipment administration;
* ERP support and coordination of service tickets with vendors;
* Inventory control of equipment and licenses;
* Assistance with backups and information security procedures.
**Requirements:**
* Technical or undergraduate studies in IT currently underway;
* Advanced knowledge of Windows, Office, and networking;
* Experience in end-user technical support;
* Knowledge of servers and ERP systems;
* Problem-solving skills;
* Organizational skills.
At **Lagotela**, we value the development of our employees, encouraging innovation and continuous growth. If you identify with our purpose and wish to grow with us, join our story.