Receptionist (Reserve Registration)

Description

Job Summary: Receptionist/Customer Service position responsible for performing check-ins/check-outs, attending to guests, managing registrations, processing payments, and operating systems, with priority given to enhancing the customer experience. Key Highlights: 1. Warm and proactive service to guests and event clients. 2. Support to various hotel departments to ensure operational smoothness and an excellent guest experience. 3. Proactivity and willingness to learn, with a focus on service excellence. **Occupation:** Receptionist/Customer Service R$ **Salary Expectation** Not specified **Number of Positions** 1 **Working Hours** Not specified **Education Level** Bachelor's degree (in progress) **City** Juiz de Fora \- MG * R$ **Salary Range** Not specified * **Number of Positions** 1 * **Working Hours** Not specified * **Education Level** Bachelor's degree (in progress) * **City** Juiz de Fora \- MG Applications for this opportunity close on **12/15/2025** ### **Job Description** Perform check\-ins and check\-outs, ensuring data accuracy and courteous service; attend to guests and event clients warmly, attentively, and proactively; manage guest registrations and account entries, ensuring accurate maintenance and timely updates of information; process payments, issue invoices, and close accounts according to established standards; provide general guidance, answer questions, and resolve requests promptly and empathetically; operate front desk systems and controls responsibly and efficiently; support other hotel departments as needed, prioritizing seamless service delivery and an outstanding guest experience. ### **Prerequisites** Completed high school (bachelor’s degree in Tourism, Hospitality, or related fields preferred, either in progress or completed); prior customer service experience; intermediate English proficiency for conversation; proficiency in computer use, especially Microsoft Office and typing; strong verbal and written communication skills with professional demeanor; ability to interact effectively with people and serve the public; capacity to work collaboratively in a team, demonstrating cooperation and empathy; flexibility in working hours, including weekends and holidays; eagerness, proactivity, and willingness to learn. ### **Benefits** Meal Voucher + Attendance Bonus (credited to Meal Voucher); On\-site meals; Discounts at affiliated pharmacies; Life Insurance; Partnerships with SESC and Senac; Study Grants; Transportation Voucher or Fuel Allowance; Unimed Health Plan (available after 3 months); Uniodonto Dental Plan (available after 3 months). ### **Notes** Work Schedule: 6 days on / 1 day off. Employment Type: CLT Applications for this opportunity close on **12/15/2025** #### **About the Company** #### **Location** *CHANCELLOR OSWALDO ARANHA STREET, 20 • SAO MATEUS • 36\.025\-007 • Juiz de Fora \- MG*