Examination Room Assistant

Description

Job Summary: Serve customers of the Fleury Group with a focus on human-centered care, quality, and excellence in reception and patient referral for examinations. Key Highlights: 1. Human-centered service focused on customer excellence 2. Responsible for guiding patients on examination procedures 3. Valuing teamwork and knowledge sharing **Job Details** -------------------- **What are the challenges of this area and role:** This person will be responsible for serving customers of the Fleury Group. We seek someone who welcomes, listens to, and understands customers' needs, focusing on preserving human-centered service without compromising the quality and excellence we highly value. Responsible for receiving and referring patients to the examination room, providing guidance on procedures performed in ultrasound, MRI, CT, and graphic methods. Applies and verifies forms, positions patients, cleans electrodes and cuffs, enters and prints examination reports and images for assembling the patient's file. **Main Responsibilities:** ✓ Refer patients to the examination room according to the appointment schedule, providing information and guidance on examination procedures; ✓ Prepare examination images by operating the system and entering examination data as presented by the physician; ✓ Assemble the patient's file with the results, attaching images and the signed report; ✓ Maintain equipment cleanliness, performing hygiene procedures for ultrasound transducers, transporting them between examination rooms and utility rooms, and completing required documentation; ✓ Monitor pending issue reports and support resolution efforts, contacting customers when necessary; ✓ Confirm appointments with patients to maximize occupancy and optimize rescheduling; ✓ Procure necessary materials for activities from the warehouse; upon receipt, verify and store received materials. **We Are Looking For Someone With:** Completed High School Education. Computer literacy with proficient typing skills. **What We Expect:** * Our essence inspires our daily work; therefore, we seek someone aligned with our purpose of caring for people; * Someone who upholds care and empathy throughout the entire journey, always placing the customer at the center of actions and pursuing excellence; * A desire to learn, valuing teamwork and knowledge sharing. **Work Model: On-site** Work Location: Hermes Pardini \- Butiris Address: Av. Professor Mário Werneck, 1240 \- Estoril, Belo Horizonte \- MG. * Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and (4 hours on Saturday). Monthly working hours: 220 hours. **What We Offer:** Medical Assistance; Dental Assistance; Meal or Food Allowance; Childcare Assistance; Life Insurance; Wellhub; Profit Sharing; Private Pension Plan; Educational Partnerships offering discounts on courses across various educational institutions; Exclusive benefits promoting health and well-being for employees and their dependents. On-site clinic with medical services, dedicated care pathways: pregnancy, adoption, oncology, plus therapy sessions, nutritional counseling, physical activity guidance, among others. We foster an inclusive culture centered on equity and appreciation of differences. Our positions are open to all groups, and, symbolizing our intentionality, we offer affirmative opportunities. Our commitment goes beyond compliance with legislation encouraging diversity and inclusion. We actively work to broaden representation across race, ethnicity, gender, generations, persons with disabilities, and LGBTQIAPN\+, including strengthening representation of Black women, Indigenous women, and family heads. To learn more about the Fleury Group, visit: https://carreiras.grupofleury.com.br/ **Requirements** -------------- ### **Minimum Education** **Completed High School (Secondary Education)**### **Other Requirements