Administrative Technical Support Assistant

Description

Job Summary: The professional will register and digitize activities, technical reports, and service reports, as well as submit signed reports. Key Highlights: 1. Registration and digitization of technicians' activities 2. Preparation and submission of technical reports and assessments 3. Administrative support for the ICT infrastructure area **Job Description:** ---------------------- We are specialists in ICT infrastructure, with strong presence in manufacturing, commercialization, management, support, and consulting for Data Centers, Networks, and IP-based Communications. We lead the production and supply of intelligent solutions for governmental and private sectors, while also driving business and people forward through technological innovation. Join us and help connect even more people to the future! Your key responsibilities will include: registering technicians' activities in the Service Desk Manager (SDM) system for request registration and forwarding; typing technical reports and service reports related to warranty interventions and maintenance contracts performed by technicians; digitizing RAT (Technical Service Report); submitting digitized and electronically attached service reports in SDM, duly signed by requesters. **Essential Requirements:** ------------------------------ Completed high school education; At least 18 years of age; Proficiency in Microsoft software (operating system and Office suite). **Desirable Requirements:** -------------------------- Basic knowledge of operating systems; Excel proficiency. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Flexible benefits (meal and food allowances); Transportation allowance; Dental plan; Wellhub (Gympass); Monthly subsidy for therapy via Zenklub; 10% discount on ZOOM Store products; "Your Referral, Your Reward" program. **Work Location:** ---------------------- Av. Presidente Carlos Luz, 1275 \- Caiçaras, Belo Horizonte \- MG, 31230\-000 **Working Hours:** ------------------------ Monday to Friday, during standard business hours