Customer Relationship Agent

Description

Job Summary: Provide in-person customer service, guidance, and record requests, complaints, and suggestions at Copasa branches, deliver information, and verify documents. Key Highlights: 1. In-person customer service and guidance 2. Recording of requests and complaints in corporate systems 3. Opportunities for professional development and recognition **Responsibilities:** Provide in-person customer service at Copasa branches, offer guidance and direct customers appropriately. Record service requests, complaints, compliments, criticisms, and suggestions using the CONTRACTOR's corporate tools and systems. Deliver information and verify documents, among other tasks. **Benefits:** Salary + Meal Allowance (VA) or Food Voucher (VR) + Transportation Allowance + Life Insurance + Partnership Programs + Potential Educational Subsidy + Service Anniversary Celebrations + Recognition for Top Performers + Climate Survey + Mental Health Discussion Circles. **Minimum Education Requirement:** High School Diploma (Secondary Education)