Description
Job Summary:
We are seeking a Relationship Assistant to strengthen our commercial team, supporting customer service and follow-up, and contributing to a high-quality experience.
Key Highlights:
1. Focus on relationship building, trust, and customer and partner loyalty
2. Dynamic and collaborative environment
3. Professional development and establishment of trust-based relationships
**Relationship Assistant**
**Commercial Department**
Are you looking to start or advance your career in customer relationship management within an organization that values people, collaboration, and professional development?
We are looking for a Relationship Assistant to strengthen our commercial team by supporting customer service and follow-up, and contributing to a high-quality relationship experience with our cooperative.
If you enjoy communicating, are organized, and are interested in working in a dynamic and collaborative environment, this opportunity is for you!
**Your day-to-day responsibilities**
Contribute to customer and partner relationship management, aiming to strengthen trust and loyalty;
Update information in commercial systems (CRM) and monitor contract and service data;
Support post-sales activities, ensuring high-quality service and customer satisfaction;
Assist in organizing and participating in events, campaigns, and cooperative promotional activities;
Collaborate with the team to continuously improve customer service and relationship management processes.
**What we are looking for**
Currently pursuing or completed undergraduate degree;
Intermediate Excel and dashboard knowledge;
CRM knowledge is desirable;
Prior experience in customer service, relationship management, or commercial areas is a plus;
Strong communication skills, organizational ability, and proactivity;
Ability to work effectively in teams and interact with diverse audiences.
**What we offer**
Health Insurance
Dental Insurance
Meal Allowance
Wellhub / Gympass
Life Insurance
**Here, we value caring for people, professional development, and building trust-based relationships.**