**Description:** Ana Couto is a branding and communications agency, founded in 1993, renowned for building strong and iconic brands in Brazil. Going beyond visual identity creation, the agency integrates strategy, design, and communication to deliver memorable experiences and generate positive impact for its clients. With a proprietary methodology, it aligns what a brand *is*, *does*, and *says*, contributing to the success of major companies and strengthening organizational value. You will support the team in the day-to-day operations of an active community of students and customers—organizing information, answering questions, monitoring conversations, and keeping everything running smoothly and energetically. This position is ideal for someone who enjoys working with people, learns quickly, and feels comfortable in digital environments. Minimum Requirements Responsibilities Monitor groups, platforms, and digital spaces on a daily basis. Assist in answering questions and route inquiries to appropriate team members for resolution. Create simple announcements, polls, and short posts to keep the environment dynamic. Support live events (webinars, meetups, mentorship sessions). Update calendars, internal pages, and key information. Organize feedback, document points of attention, and assist with engagement reports. Facilitate basic connections among members (when appropriate). Requirements Strong communication, writing, and organizational skills. Proficiency with digital tools and social media platforms. Genuine interest in learning about user/student experience and digital engagement. **Light proactivity:** Identify minor improvements and implement them. Currently enrolled in Communication, Marketing, Advertising, Journalism, Business Administration, Public Relations, or related fields. Advantages (not mandatory) Prior experience in customer service, social media management, or support roles. **Familiarity with tools such as:** Notion, Canva, Zoom, Circle, Discord, WhatsApp Business. Interest in branding, education, community building, and digital products. **Contract type:** Internship **Minimum education level:** High school **Professional level:** Intern 2512060202191908301