Hello! We are Trato Ponto. We are a company specialized in providing time management equipment and services, now also operating as a franchise! We are looking for a qualified professional to join our team as an Internal Support Assistant. In this role, you will be responsible for: – Addressing questions or issues arising from the use of internal tools and systems – Providing guidance and training for effective use of work technologies – Creating automations and resolving system inconsistencies/communication among employees – Utilizing reports to monitor best work practices **Minimum requirements:** Degree in Systems Analysis and Development, Information Technology, Computer Science, or related fields Previous experience with enterprise systems/ERPs **Preferred qualifications:** Experience with Bitrix24 system; Sults system Experience providing support for CRM systems **Benefit amounts** Meal allowance: R$220.00 Attendance bonus: R$167.00 Job type: Full-time CLT Pay: R$1,800.00 per month Benefits: * Dental insurance * Meal allowance * Transportation voucher