Junior Operations Assistant

Description

Job Summary: We are hiring a Junior Operations Assistant to work in the logistics area, focusing on customer service and operational support. Key Highlights: 1. Logistics operations with a focus on customer service and operational support. 2. Responsible for ensuring the correct flow of information between departments. 3. Opportunity for professionals with completed high school education and proactivity. **Position: Junior Operations Assistant – Logistics Support** **Location:** R. Gouber Pinto Dionísio, 385 – ZIP Code 81460\-140 Cidade Industrial de Curitiba – Curitiba – PR **Employment Type:** CLT \| Schedule: Monday to Saturday **Salary:** To be discussed **Benefits:** Transportation allowance, meal voucher, health insurance, dental insurance, food basket **Job Description:** We are hiring a **Junior Operations Assistant** to work in the **logistics** area, focusing on **customer service and operational support**. The professional will be responsible for ensuring the correct flow of information among internal departments, drivers, freight carriers, and customers. **Responsibilities:** * Provide customer, freight carrier, and driver support regarding pickups, deliveries, and incidents; * Monitor and update order and delivery information in the system; * Track delivery deadlines and transportation status; * Record operational incidents and escalate to responsible departments for resolution; * Assist in issuing and verifying logistics documents such as CT\-e, NF, delivery manifests, and protocols; * Maintain control and performance spreadsheets and reports for the department; * Collaborate closely with dispatch, billing, and transportation teams. **Requirements:** * Completed high school education (technical or undergraduate studies in Logistics, Administration, or related fields preferred); * Strong communication and organizational skills; * Basic computer literacy and proficiency in Microsoft Office (especially Excel); * Proactive profile, solution-oriented, and team-focused. * Prior experience in logistics customer service or freight companies; **Preferred Qualifications:** * Familiarity with logistics management systems (KMM, TMS, WMS, or ERPs); * Experience with transportation routines, document issuance, and tracking. **Working Hours** Monday to Friday: 2:30 PM to 11:30 PM Saturdays: 11:00 AM to 3:00 PM ***Benefits:*** * Meal voucher: BRL 30.00 per day (no payroll deduction) * Transportation allowance OR fuel assistance: BRL 350.00 (no payroll deduction) * Health insurance (available after 3 months) * Dental insurance (available after 3 months) * Food basket / MILI toilet paper package * SEST SENAT partnership WhatsApp: (41\) 98782\-0303 ***This position is also open to persons with disabilities (PCD)*** Employment Type: Full-time CLT Compensation: BRL 1\.518,00 \- BRL 2\.350,00 per month Benefits: * Medical assistance * Dental assistance * Food basket * Free parking * Food allowance * Meal voucher Work Location: On-site