**About DHL** --------------- Connecting people, improving lives. Become a DHL professional and gain the essentials of your daily life through our top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize opportunities to grow through multicultural experiences that challenge you every day. This will not be just another job—it will be your chance to positively impact both the environment and the people inside and outside DHL. As a global company, we value the diversity of our employees as a true strength—and this strength can only be harnessed if everyone feels they can truly be themselves daily, regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. This is what we mean by inclusion. Diversity is our strength. Being DHL means developing your capabilities to their fullest potential. **Job Description** --------------------- Ensure achievement of Quality department goals aligned with DHL Supply Chain’s operational requirements and those of its customers. Implement, maintain, and ensure compliance with the current Quality Management System (QMS) within DHL Supply Chain. Execute activities related to implementation and maintenance of the Quality Policy, Objectives, and Quality Management System. **Requirements** -------------- - Completed undergraduate degree in Quality, Logistics, Business Administration, or related fields; - Experience in Quality-related activities and knowledge of Quality Management Systems; - Availability to work in the Varginha/MG region; - Personal vehicle; - Intermediate proficiency in Microsoft Office suite and Power BI; - Knowledge of ISO 9001:2015; - Dynamic individual with strong interpersonal communication skills, adaptability, and teamwork capability. **Responsibilities** --------------------- Responsible for ensuring regulatory compliance, supporting quality operations, and interfacing with regulatory authorities (ANVISA, CRF-SP, Health Surveillance Agencies, and others). Experience in projects, operational start-ups, and monitoring of legislation and ISO standards. Involvement in QMS management, including CAPAs, Change Controls, Non-Conformities (NCs), qualification and validation of facilities, systems, equipment, vehicles, and suppliers. Responsible for calibration management, thermal monitoring, instrument management, and water analysis. Conducting and receiving internal and external audits, self-inspections, providing technical support to customers, participating in quality meetings, and preparing reports, presentations, and performance indicators. Monitoring customer complaints, executing traceability/recall processes, and ensuring adherence to the Quality Policy and Objectives. Experience in drafting, reviewing, and approving procedures and work instructions, as well as delivering training (onboarding, refresher, and operational). Supporting internal departments, operational management, customer management, service provider management (cleaning, pest control, water tanks, cafeteria), and monitoring regulatory requirements. Engagement in continuous improvement initiatives. Technical responsible person when applicable, complying with HSE, Quality, Compliance, and Code of Conduct standards.