Commercial Assistant

Description

Job Summary: Relationship and Operations Assistant for a clinic specializing in diabetes care, combining patient service, administrative organization, patient relationship management, and promotional activities. Key Highlights: 1. Empathetic patient service and proactive patient prospecting 2. Dynamic routine with direct impact on clinic performance 3. Ongoing training and professional development **Occupation:** Commercial R$ **Salary Expectation** Not specified **Number of Positions** 1 **Working Hours** From 08:00 to 18:00 **Education Level** Completed High School (Secondary Education) **City** Juiz de Fora \- MG * R$ **Salary Range** Not specified * **Number of Positions** 1 * **Working Hours** From 08:00 to 18:00 * **Education Level** Completed High School (Secondary Education) * **City** Juiz de Fora \- MG Applications for this opportunity are open until **05/08/2026** ### **Job Description** Our client is a clinic specializing in comprehensive care for patients with Type 2 Diabetes Mellitus\. With a scientific and human-centered approach, it provides specialized medical follow-up, health education, and products focused on disease control and quality of life improvement for its patients. They believe that information and continuous care are the pillars for transforming the lives of people living with diabetes. We are seeking a proactive, communicative, and organized individual to fill the position of Relationship and Operations Assistant. In this role, you will serve as the primary point of contact between the clinic and its patients — both in person and through proactive outreach to new patients — ensuring broader access to the specialized care they provide. Your daily responsibilities will combine patient service, administrative organization, patient relationship management, and promotional and scheduling activities — all within a single dynamic routine that directly impacts clinic results. Responsibilities: • Receiving and serving patients in person and by phone with empathy and professionalism; • Proactively prospecting new patients via WhatsApp, phone calls, Instagram, and referral databases; • Qualifying potential patients by identifying needs and guiding them toward appointment booking; • Managing and organizing the medical schedule, including appointment booking, confirmation, and rescheduling; • Presenting and offering clinic products during in-person interactions; • Updating and maintaining the CRM system with patient information and contact records; • Organizing documents, medical records, and administrative files; • Drafting and sending announcements, messages, and correspondence; • Managing office supplies and assisting with procurement requests; and • Supporting internal event and meeting coordination. ### **Prerequisites** Mandatory: • Completed High School (Secondary Education); • Strong verbal and written communication skills; • Familiarity with WhatsApp Business, Instagram, and basic computer tools; • Availability to work Monday through Saturday; and • Residence in Juiz de Fora, MG or surrounding areas. Preferred (not mandatory): • Prior experience in reception, secretarial work, or customer service; • Experience in sales, active telemarketing, or SDR roles; • Knowledge of CRM systems or scheduling software; • Proficiency in Microsoft Office Suite (Word, Excel, Outlook); • Ongoing or completed undergraduate studies in Administration, Health Sciences, or related fields; and • Experience in healthcare environments (clinics, private practices, hospitals). ### **Benefits** Performance bonus, commission, transportation allowance; and ongoing training and professional development in healthcare and commercial fields ### **Notes** Behavioral profile is the primary selection criterion. We seek candidates with: • Excellent verbal and written communication — clarity, friendliness, and persuasive ability in service interactions; • Empathy and sensitivity when interacting with patients, many of whom may be in vulnerable situations; • Discipline and organizational skills to manage multiple tasks simultaneously; • Proactivity and results orientation — focus on appointments and conversion; • Discretion and confidentiality when handling patients’ health information; • Commercial mindset — natural ability to present and recommend products/services confidently. Applications for this opportunity are open until **05/08/2026** #### **About the Company** #### **Location** *Avenida Presidente Juscelino Kubitscheck, 900 • Industrial • 36\.081\-000 • Juiz de Fora \- MG*