Description
Job Summary:
A professional responsible for controlling and monitoring vehicle warranty processes, ensuring proper submission and approval with the manufacturer, while providing support to workshop staff and technical consultants.
Key Highlights:
1. Control and monitoring of vehicle warranty processes.
2. Support for workshop staff and technical consultants.
3. Contributes to faster service handling and higher post-sales service quality.
**Warranty Assistant \- Post\-Sales** to control and monitor vehicle warranty processes, ensuring correct submission and approval with the manufacturer.
The professional will be responsible for:
* Analyzing service orders.
* Verifying whether performed procedures comply with warranty standards.
* Organizing and forwarding documentation (e.g., photos, reports, and invoices).
* Monitoring process status and preventing rejections.
Additionally, the professional will provide support to workshop staff and technical consultants, contributing to faster service handling and improved quality of post-sales services delivered to customers.