#### **About the position:** If you are a professional with strong communication skills, organized, agile, detail-oriented, and skilled in interpersonal relationships, you will be an excellent fit for this role! We are seeking a professional to work in the after-sales department, scheduling vehicle services to ensure efficient and organized service delivery, thereby providing a positive experience for dealership customers. #### **Key responsibilities:** * Schedule vehicle inspections, maintenance, and other automotive services according to workshop availability; * Respond to customers via phone, email, or other channels, clarifying questions and informing them about available services; * Confirm appointments with customers in advance, ensuring they are aware of the scheduled date and time; * Maintain an updated and organized scheduling system, accurately recording customer information and requested services; * Inform customers about promotions, service packages, and preventive maintenance; * Interact with customers courteously and professionally, ensuring their satisfaction and loyalty. #### **Requirements:** * Completed high school education * Basic computer skills * Strong communication skills * Prior experience in customer service and appointment scheduling—preferably within the automotive sector—is a plus. #### **Benefits:** * [Include benefits offered by the operation]