Description
Job Summary:
A logistics support professional responsible for monitoring deliveries, interfacing with warehouse and sales teams, billing, reissuing invoices, and managing freight and in-transit damages.
Key Highlights:
1. Full support for delivery operations and fleet monitoring.
2. Strategic interface with warehouse, sales, and carriers.
3. Billing management, freight management, and in-transit damage control.
Description:
* Bachelor's degree completed or in progress in Administration, Logistics, Business Management, or related fields;
* Intermediate proficiency in Excel and Microsoft Office Suite;
* Prior experience in logistics support is desirable;
* Availability to work Monday through Friday, from 8:00 AM to 12:30 PM and from 2:00 PM to 6:30 PM, plus occasional Saturdays as required.
* Provide comprehensive support for delivery operations, including daily monitoring of the company-owned fleet via the Performaxxi system and third-party carriers via WhatsApp contact during both shifts (morning and afternoon);
* Serve as liaison with the warehouse to ensure daily restocking, guiding the checker/operator on loading and license plate information for each load;
* Responsible for billing restocking orders and issuing correction letters when necessary;
* Reissue sales invoices when required;
* Liaise with the sales team regarding delivery information to expedite unloading at customer sites and resolve potential issues;
* Manage freight-related processes, including direct communication with carriers, entering CT-e (Transportation Service Invoice) data into the GKO system, forwarding CT-es to the tax department, sending shipment lists for CT-e issuance, and directly contacting carriers' accountants for clarification on demand-related queries when necessary;
* Contact customers when required regarding deliveries;
* Responsible for maintaining delivery tracking and freight payment spreadsheets;
* Responsible for monitoring and managing in-transit damages and redeliveries until final delivery to the customer.
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