Job Description **COMPUTER ASSISTANT - SUPPORT** This opportunity is to work at our Administrative Center in Lajeado, RS, providing technical support by phone to stores and internal users, with the purpose of resolving incidents related to the company's information systems. Forward errors and issues, and carry out follow-up actions for corrections. Preparation of spreadsheets for internal controls, system monitoring. If you identify with this, this position is for you! **Main Responsibilities:*** Provide technical support to users, resolving problems and doubts related to hardware and software usage. * Forward errors and issues and carry out follow-up actions for corrections. * Perform installation, configuration, and maintenance of computer equipment, such as computers, printers, and networks. * Preparation of spreadsheets for internal controls, system monitoring. * Support the IT team in projects and activities related to the technology area. **What we require:*** Completed high school education. * Knowledge of operating systems (Windows, Linux), Office applications, and remote support tools. * Technical skills in troubleshooting and hardware and software maintenance. * Good communication, organization, and ability to work in a team. **Additional characteristics and skills that complement the profile:*** Agility * Organization * Proactivity Our benefits Childcare allowance (as per the city’s collective bargaining agreement) Unimed Empresarial health plan Transportation voucher Benoit Stores network takes pride in being a benchmark in its segment. Discover more about Benoit Stores’ history and successes on our website or through our social media channels: Facebook, YouTube, LinkedIn, and Instagram.