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Job Summary: We are seeking a professional to handle internal and external customer service, provide administrative support, and manage land subdivision contracts in a growing environment. Key Highlights: 1. Broad business model with growth opportunities 2. Positive organizational climate and friendly environment 3. Working for a leading company in land subdivisions in Brazil Making Dreams Come True is what drives us! We are a leading land subdivision company in Brazil, offering a broad business model with numerous growth opportunities. Within our team, you will find a positive organizational climate, a friendly environment, responsible and committed professionals focused on results. Do these characteristics resonate with you? \#JoinBuritiGroupBrazilLand! **Responsibilities and Duties** * Provide telephone or in-person service to internal and external customers and real estate agents, offering objective and accurate support and guidance—also via messaging apps—regarding processes related to the department; * Provide telephone or in-person service to internal and external customers, directing visitors to appropriate departments, and offering objective and accurate support and guidance—also via messaging apps—regarding processes related to the department; * Provide general administrative support within your area of responsibility and under the guidance of your immediate manager, including data entry and system registration, updating customer and bill records, generating installment payment plans (carnês), performing collections, analyzing contracts, digitizing and archiving documents, preparing reports for departmental dispatch, assisting in workplace organization, and managing custody and control of assets, among other tasks; * Perform renegotiation and contract termination procedures, calculate repurchase amounts for customers’ land subdivision contracts, generate payment summaries showing all amounts paid by customers, process refunds, and address cases of duplicate payments; * Deliver construction authorization documents to customers for obtaining building permits from municipal authorities, generate customer contract settlement certificates, and verify property deeds; * Support the legal and finance departments regarding dossiers entered into the system and documentation requests; * Analyze, propose solutions, and implement actions enabling continuity of rights assignment, contract cancellations, debt renegotiations, collections, reactivation of plots, and request opinions from management or other relevant departments; * Verify customer documentation and request titleholder changes with municipal authorities; * Reactivate canceled plots; * Prepare and interpret statistical data and reports on financial transactions, especially concerning general expenses and banking information, as well as more specific reports upon partners’ requests; * Simulate negotiations, assist in the collection process, and send customers summaries of arrears and settlements; **Requirements and Qualifications** Bachelor’s degree in Business Administration, Business Management, or related fields (currently enrolled). Advanced Microsoft Office proficiency. Minimum one year of prior experience required. **Competencies:** Concentrated Attention; Organization; Critical Analysis; Interpersonal Relationships; Communication. **Additional Information** Considering the well-being of our employees, Buriti – Grupo Brasil Terrenos offers the following benefits: * Meal allowance; * Life insurance; * Dental plan; * Total Pass; * Corporate university; * Newborn kit. Work schedule: Monday to Thursday: 8:00 AM to 6:00 PM Friday: 8:00 AM to 5:00 PM One-hour lunch break Buriti Empreendimentos, a company of Grupo Brasil Terrenos, is a national reference in urban planning and development. With 21 years of market presence, it manages and coordinates over 120 projects—including subdivisions and gated communities. Present in **17 states and 79 cities**, it has launched over 180,000 properties and fulfilled thousands of dreams. In the coming years, more than 150,000 plots will be launched. Buriti has developed a land subdivision concept that combines urban planning, legally approved areas, high-quality infrastructure, privileged locations, public agency approvals, environmental respect, and compliance with municipal master plans and building codes.
