Description
Job Summary:
Opportunity to provide daily administrative support, including receiving and managing service orders, registering information, and assisting customers.
Key Highlights:
1. Administrative support and document organization.
2. Customer and internal department assistance.
3. Parts management and system information registration.
Description:
To participate in our selection process, you must:
* Be currently enrolled in or have completed high school;
* Possess effective communication skills and strong customer service orientation;
* Demonstrate organization, proactivity, and commitment to supporting daily activities;
* Have logical reasoning ability and agility to handle processes and create spreadsheets;
* Exhibit punctuality and quick learning ability as key differentiators;
* Have basic proficiency in Microsoft Office (Excel, Word, PowerPoint) as a fundamental requirement;
* Possess basic computer skills required for administrative tasks.
Your day-to-day responsibilities will include:
* Service Order (SO) Receipt: Organize and receive service orders related to warranty services.
* Parts Management: Send parts to the manufacturer for analysis (e.g., Mercedes\-Benz, in the case of commercial vehicle dealerships) and, upon authorization, dispose of them (scrap).
* Information Registration: Assist with initial vehicle warranty registration in the system.
* Filing: Maintain physical and/or digital organization and filing of service orders and other departmental documents.
* Document Issuance: Support the issuance of invoices and other necessary documents.
* Customer Assistance: Assist customers and other company departments by providing information on warranty status.
* Organization: Maintain an organized workplace, which may include tool organization and designated parts storage areas.
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