Description
**Professional Profile:** A communicative, proactive professional with strong negotiation skills, results-oriented and committed to excellence in customer service. Must demonstrate commercial acumen, ease in building relationships, ability to identify customer needs, and capacity to conduct consultative and strategic sales. Familiarity with the motorcycle segment, interest in the automotive market, and aptitude for learning technical features of the company's products are desirable.
Expected behaviors: Demonstrate courtesy, respect, and professionalism when interacting with customers and colleagues.
Focus on results, striving to achieve the company's established sales targets.
Maintain a professional, ethical posture aligned with the organization's values.
Demonstrate proactivity in approaching customers and pursuing sales opportunities.
**Responsibilities:**
- Provide in-person customer service, delivering information about motorcycles, accessories, services, and commercial terms.
- Identify customer needs and present suitable products and solutions based on their profile and purchasing capacity.
- Execute commercial outreach and conduct negotiations aimed at closing sales and achieving established targets.
- Present technical specifications, differentiating features, warranty terms, and benefits of the company's motorcycles.
- Conduct product, model, and available optional equipment demonstrations in-store.
- Support the sales process through to completion, ensuring accurate contract and document preparation.
**Position:** Salesperson
**Employment Type:** CLT (Permanent)
**Professional Area:** Sales \- Retail
**Requirements: Minimum Education:**
High School \- Completed \- Mandatory
**Computer Skills:**
* Microsoft Office Suite \- Basic \- Mandatory
**Experience and Qualifications:**
**Experience:**
Sales, customer service, or retail trade experience is desirable.
Experience in the motorcycle segment, retail, or dealership environments is a plus.
**Knowledge:**
Customer service and interpersonal relationship skills; sales and negotiation techniques; knowledge of prospecting, needs assessment, and closing methods; clear and persuasive verbal communication; understanding of sales targets, commercial KPIs, and sales performance metrics.
**Computer Skills:**
Basic computer literacy; ability to use internal sales systems and customer registration platforms; capability to perform queries, registrations, and updates of information in digital systems; and ability to conduct financing simulations on banking platforms and systems used by the company.
**Other Requirements:**
**National Driver's License:** AB
**Minimum Education:**
High School \- Completed \- Mandatory
**Computer Skills:**
* Microsoft Office Suite \- Basic \- Mandatory
**Experience and Qualifications:**
**Experience:**
Sales, customer service, or retail trade experience is desirable.
Experience in the motorcycle segment, retail, or dealership environments is a plus.
**Knowledge:**
Customer service and interpersonal relationship skills; sales and negotiation techniques; knowledge of prospecting, needs assessment, and closing methods; clear and persuasive verbal communication; understanding of sales targets, commercial KPIs, and sales performance metrics.
**Computer Skills:**
Basic computer literacy; ability to use internal sales systems and customer registration platforms; capability to perform queries, registrations, and updates of information in digital systems; and ability to conduct financing simulations on banking platforms and systems used by the company.
**Other Requirements:**
**National Driver's License:** AB