Steward Supervisor

Description

Job Summary: Vila Galé Collection Amazônia Hotel is seeking a Steward Supervisor to oversee cleaning teams, ensure cleanliness and organization, and support staff training. Key Highlights: 1. Integration into a dynamic company that values innovation and loyalty. 2. Opportunities for growth and career development. 3. A positive, diverse, and inclusive work environment. Vila Galé Collection Amazônia Hotel aims to hire a Steward Supervisor to join its team. Vila Galé is the second-largest Portuguese hotel group and the largest resort chain in Brazil, undergoing strong expansion with 52 hotels: 34 in Portugal, 13 in Brazil, 4 in CUBA, and 1 in Spain. We believe in the growth and development of our employees and teams through innovation, loyalty, ambition, accessibility, freedom, and effectiveness. We guarantee service quality by valuing our employees—with smiles and dedication—ALWAYS CLOSE TO YOU! YOUR PROFILE: * Completed High School education. * Basic computer skills and knowledge of hotel systems and/or software. * Knowledge of cleaning products and safety equipment. * Familiarity with Food Safety Standards and HACCP. * Experience in this role within the hotel, healthcare, or medium-to-large supermarket sectors. * Customer orientation, teamwork spirit, commitment to staff training, resource management, high sense of responsibility and urgency, strong communication skills, excellent organizational sense, rigorous cleanliness standards, and resilience. MAIN RESPONSIBILITIES: Supervise cleaning teams in Areas A&B. Supervise the cleanliness, hygiene, and organization status of the department. Request supplies for the department when necessary. Support the onboarding and training of new employees. Evaluate team performance and implement necessary corrective actions. Assist in preparing work schedules, days off, and vacation plans. Ensure effective communication to disseminate essential information required for department operations. Supervise the setup of rechauds at buffets, as well as waste collection and proper storage in designated areas. Organize kitchenware storage rooms and kitchen items. BENEFITS: In addition to joining a dynamic company committed to social and environmental causes and valuing its employees, you can expect: * Competitive salary commensurate with the position; * Health insurance plan after the probationary period; \- Health insurance extended to dependents \- spouses/partners and children \- with promotional rates; * Annual bonus based on performance results; * Internal training academy (e-learning, in-person, and intensive programs); * Internal mobility programs (national and international); * Internal initiatives/programs (e.g., cross-training, mentoring, development labs, and more); * Access to partner discount catalog; * Discounts on products and services, extendable to family members; * Complimentary stays; * Internal motivational, training, and festive events; * Christmas and birthday gifts; * Baby Kit for new parents; * Uniform laundry service; * Varied buffet offerings at the hotel; * Integration into a positive, diverse, and inclusive environment; * Social and environmental responsibility policies. All our job openings are open to people with disabilities and are free from any form of discrimination. We value diversity and inclusion within our team! * The benefits and programs mentioned are subject to applicable contracts and/or internal regulations.