Customer Service Assistant

Description

My name is João Victor, and I work in the Talent area at Adobe Assessoria de Serviços Cadastrais, a partner of Crefisa and several other companies! We found your profile on Infojobs and currently have an opening for a Customer Service Assistant in the commercial area. The main focus of this position is selling the personal loan financial product, primarily through telephone and in-person prospecting conducted internally at the branch. (100% IN-PERSON POSITION) JOB SCOPE CUSTOMER SERVICE ASSISTANT Salary: BRL 2,100.00 per month after the probationary period (90 days), increasing to BRL 3,212.00 + performance bonuses as a Customer Service Analyst (the role and salary change takes effect the month following completion of the probationary period). Working Hours: Monday to Friday, from 08:00 to 17:00, with a 1-hour lunch break; Saturdays from 08:00 to 12:00. Benefits ° Meal Voucher (VR): BRL 29.35 per day (monthly deduction of BRL 7.00) ° Transportation Voucher (VT): 6% salary deduction, capped at the amount actually used. Health and Dental Insurance: Bradesco (with deductions for policyholder and dependents + co-payment), effective starting the first day of the month following completion of your probationary period. After the probationary period, you will receive the following additional benefits: ° Food Allowance (VA): BRL 463.70 per month (monthly deduction of BRL 1.50); ° Study Grant: Up to 50% coverage by FAM, depending on the course — for employee and dependents; ° Gympass — with payroll deduction; *This opportunity is for the branch located in Educandos - AM* If you are interested, please send your updated resume for further evaluation. Contact us via WhatsApp: 55 11 988766546 Employment Type: Permanent CLT contract Compensation: Starting from BRL 2,100.00 per month Benefits: * Health insurance * Dental insurance * Childcare allowance * Profit-sharing program * Life insurance * Food allowance * Meal voucher * Transportation voucher Selection Question(s): * **Below are some questions related to our recruitment process to help us better understand your experience!** Have you previously participated in any of our recruitment processes for Adobe, Crefisa’s partner? Could you please confirm whether you are a former employee or currently employed at one of Adobe’s branches or partner organizations? Could you please describe your experience in selling financial products, credit operations and personal loans, and actively managing customer relationships? Have you previously worked with performance targets? Education: * Completed high school (Mandatory) Willingness to travel: * 100% (Mandatory) Work Location: In-person