Fishmonger

Description

Job Summary: A Fishmonger is the specialist responsible for ensuring excellence and freshness in the seafood department, handling, processing, and displaying fish and seafood while serving as a river-product consultant. Key Highlights: 1. Proven experience as a Fishmonger or Seafood Handler. 2. Practical knowledge of filleting, portioning, and specialty cutting techniques. 3. Outstanding customer service, including preparation suggestions and product information. The Fishmonger is the specialist responsible for ensuring excellence and freshness in our seafood department. Their mission is to handle, process, and display fish and seafood, adhering strictly to hygiene, food safety, and customer service standards—acting as a true river-product consultant. **Responsibilities and Duties** Receive, inspect, and properly store fish and seafood, verifying quality and product temperature. Perform **full processing** of products (cleaning, descaling, filleting, cutting into steaks and portions), in accordance with Good Manufacturing Practices and specific customer requests. Ensure organization, cleanliness, and maintenance of the **Refrigerated Chamber** and display counter, strictly complying with ANVISA/MAPA regulations. Manage shelf-life control and stock rotation (**FIFO**) to minimize losses and ensure product freshness. Maintain a clean, attractive display counter with correct labeling (price, product name) and proper ice presentation. Provide **outstanding** customer service by offering preparation suggestions, informing customers about product origin and seasonality, and upholding the Commandment: **"The Customer Is the Reason for Our Business."** **Requirements and Qualifications** **Proven experience** as a Fishmonger or Seafood Handler. Practical knowledge of filleting, portioning, and specialty cutting techniques. Knowledge of and strict adherence to **Hygiene and Food Safety** regulations. Completed elementary or high school education (preferred). Proactivity, agility, attention to detail, and ability to work in a team. More than just a supermarket, we are part of the table and daily life of Manaus residents. **Rodrigues Supermarket** has built its history on hard work, honesty, and an unwavering commitment to quality. Our mission goes beyond stocking pantries; our goal is to serve with excellence, ensuring every customer feels at home and every employee takes pride in wearing our uniform. With spacious stores and a comprehensive product range, we are the benchmark for perishables and customer service in Manaus. ### **Our Culture (The Rodrigues Way)** Here, we believe that **people are our greatest asset**. We seek not only resumes but individuals who shine with enthusiasm and a desire to grow. Our daily operations are guided by our **10 Commandments**, principles that shape everything from counter-level customer service to strategic decisions made by senior management. We value: * **Ethics and Transparency:** We do what is right, even when no one is watching. * **Respect:** We treat everyone—colleagues, customers, and suppliers—with equal courtesy. * **Owner’s Mindset:** We care for every detail of the store as if it were our own home.