Description
Job Summary:
A Prevention Agent I is an essential professional responsible for ensuring security, protecting company assets, and guiding customers, performing duties with attentiveness and organization.
Key Highlights:
1. Protect company assets and ensure the safety of customers and employees.
2. Monitor and prevent losses, thefts, and misplacements of merchandise.
3. Participate in audits and assist with store inventories.
#### **About the Position:**
Ensuring that company assets are properly maintained and protected is fundamental to business operations. The Prevention Agent I serves as the “eyes” of the unit, providing security for customers and employees. This role requires a vigilant, careful, organized, and engaged professional—indispensable for fulfilling this function.
#### **Main Responsibilities:**
* Control operational procedures and processes, based on the application of the company's Code of Ethics;
* Receive merchandise and interact with third parties, participating in internal and external audits;
* Assist with store inventories alongside the department supervisor;
* Conduct loss prevention services—including theft, loss, and misplacement of merchandise—through electronic monitoring and internal surveillance;
* Identify corrective actions for vulnerable areas;
* Aim to prevent total losses, in accordance with the company’s established targets;
* Guide customers on various matters related to departmental activities;
* Serve customers according to the company’s required service standards;
* Comply with all operational procedures required for the position.
#### **Desirable Qualifications (Preferred):**
* Prior experience in loss prevention;
* Ability to identify and propose improvements to security processes;
#### **Benefits:**
* Family Assistance Network
* Telemedicine and Telepsychology
* Dental Plan
* Benefits Club
* Pharmacy Discounts
* Benefit Card
* Incentive Programs
* Life Insurance
* Funeral Assistance
* Pregnancy Support Program
* Nursing Room, Changing Room, and Rest Room
* On-site Meals or Meal Voucher
* Career Development Plan
* Partner Website Discounts
#### **Work Schedule and Hours:**
* Rotating 6-day workweek with 1 day off;
* 7 hours and 20 minutes per day.