Relationship Agent

Description

Job Summary: We are seeking a Relationship Agent to provide customer service and build relationships in a dynamic, collaborative, and results-oriented environment, ensuring a positive and resolution-focused experience. Key Highlights: 1. Dynamic, collaborative, and results-oriented environment 2. Genuine growth opportunities 3. Freedom to explore passions and develop skills We are a **technology** and **connectivity** company with **30 years of market presence**, currently expanding through the **Plano Brasil**, operating across the states of **RS, SC, SP, RJ, MT, MS, and MG**. We are looking for a **Relationship Agent** to handle **customer service and relationship management**, ensuring a positive, resolution-focused, and quality-aligned experience within a **dynamic, collaborative, and results-oriented environment**. This position requires **strong communication skills, empathy, organization, and the ability to manage multiple tasks**, along with a solution-focused mindset and excellence in customer service. Prior experience in the **telecommunications sector** will be considered an advantage. **Diversity matters:** People with Disabilities (PCD) and/or rehabilitated individuals are warmly\-welcome. If you enjoy interacting with people, resolving issues, and wish to grow alongside an expanding company, this opportunity is for you! **Responsibilities and Duties** **Main Activities:** * Customer **service**, guidance, and relationship management; * **Sales focus (internal)**, prospecting, and post\-sales support for internet and telecom services; * Administrative controls via spreadsheets; * Support for external initiatives and events aimed at acquiring new customers. **We Offer:** Infrastructure and support to sell; Clear targets and attractive commissions; Genuine growth opportunities. **Requirements and Qualifications** **Requirements:** * Completed high school education. * Computer and internet proficiency; basic knowledge of social media engagement. * Commercial experience is preferred. * Basic knowledge of spreadsheets, documents, and Google tools. * A valid driver's license (Category B) is an advantage. **Additional Information** **Our Benefits Include:** * RVI \- Incentive-based variable remuneration, * Profit and Results Sharing Program – PLR; * Childcare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation allowance; * Mobility assistance; * Unimed health plan; * Dental plan; * Discounts at gyms (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you — we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate talents united by our commitment to creating impactful solutions that improve people’s lives across every corner of the country. We are recognized by the ABRINQ Foundation as a child-friendly company. Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we achieved 70.5% growth and connected over one million customers nationwide. Today, we have more than 4,000 TecFriends spread across 8 Brazilian states. Every voice is valued, every idea is an opportunity to make a difference, and **every effort is recognized through biannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting — it’s about continuous evolution. Shall we move forward together? \#VemSerUmTecFriend