TECHNICAL SUPPORT ASSISTANT

Description

Job Summary: Technical Support Assistant professional to provide telecom support and management, incident handling and resolution, and asset administration. Key Highlights: 1. Support and telecom management. 2. Responsibility for incident resolution and inventory control. 3. Configuration of mobile and landline telephony services. A consulting, recruitment, and selection company is seeking a Technical Support Assistant in Taboão da Serra. Prud Consultoria provides corporate consulting services, focusing on customized solutions for process optimization. With an experienced team, it aims to help companies achieve their strategic objectives. **Responsibilities:** Telecom support and management. Incident handling and resolution. Inventory control of lines and devices. Asset administration. Configuration of mobile and landline telephony services. Interaction with service providers and user support. Ensuring service continuity, information organization, and adherence to service-level agreements. Previous experience as Support Analyst, Support Technician, IT Assistant, or Help Desk Specialist may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: 3\.000,00 * Meal Allowance * Transportation Allowance * Medical Assistance * Education Assistance **Additional Information:** * Employment Type: Hybrid \- Hybrid work model. * Candidates from Osasco, Embu das Artes, Carapicuíba, or São Paulo are also eligible for this position. * Duration: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00\.