Job Summary: Soditech, an IT company, is seeking a Data Analyst to monitor IoT devices, manage incidents, analyze failures, and prepare reports. Key Highlights: 1. Monitor IoT devices and remote metering solutions. 2. Manage incidents and conduct follow-up with internal departments and suppliers. 3. Analyze connectivity and performance failures, proposing corrective actions. An Information Technology company seeks a Data Analyst professional in Taboão da Serra. Soditech is a company specialized in technological solutions and innovation. It offers software development and IT consulting services. **Responsibilities:** Monitor IoT devices and remote metering solutions, ensuring operational stability, availability, and performance. Manage incidents by opening, tracking, and prioritizing connectivity and maintenance tickets. Conduct follow\-up with internal departments and suppliers, ensuring adherence to deadlines and SLAs. Analyze connectivity and performance failures in meters, gateways, and sensors, proposing corrective actions. Collaborate with connectivity providers to resolve incidents in LPWAN networks (LoRaWAN, NB\-IoT). Perform data extraction and analysis using tools such as SAP, Lecom, ServiceNow, and BI dashboards. Prepare reports with operational KPIs, network performance, and ticket status. Support preventive maintenance, firmware updates, and device log analysis. Previous experience as a Data Scientist, Data Analysis Specialist, Business Intelligence Analyst, or Market Intelligence Analyst may indicate alignment with some of the responsibilities of this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Gympass **Additional Information:** * Contract: Hybrid \- Hybrid work model. *Candidates from Osasco, Embu das Artes, Carapicuíba, or São Paulo are also considered for this position.* * Duration: Full-time * Working hours: To be agreed upon.
João Silva
Indeed · HR
João Silva
Indeed · HR
