Grupo Reis Alves is a pharmacy chain founded in Dracena, an inland city in São Paulo state, in August 1994, operating in the pharmaceutical retail sector and establishing a new pharmacy concept centered on the **MISSION** of caring for people’s **WELL\-BEING**, **BEAUTY**, and **HEALTH**. The pharmacy attendant is responsible for serving customers in the pharmacy’s medication department. They also perform routine tasks such as restocking merchandise and organizing shelves. Daily participation in promotional activities includes promoting items or special offers. **Required Competencies:** * Act ethically, confidentially, and professionally, ensuring information confidentiality and adherence to the company’s internal policies. * Ability to perform meticulous tasks with attention to detail, demonstrating precision and focus. * Discipline in following predefined processes. * Ability to handle multiple tasks efficiently and with quality. * Interest in acquiring new knowledge and learning new things. * High level of proactivity—anticipating problems and acting in advance to prevent them. The concept of initiative (taking ownership of tasks or starting work independently) falls under this item, as it is a fundamental condition for demonstrating proactive behavior. * Interpersonal skills, behaving empathetically, demonstrating a high capacity to perceive, interpret, and anticipate others’ concerns and emotions, showing respect for individuality and avoiding interpersonal conflicts. * Cooperative behavior to achieve team-based results. * High adaptability and willingness to embrace new environments and challenges. **Responsibilities:** * Serve customers by identifying their needs, advising them on suitable products, and clearly and accessibly presenting product features, benefits, and usage instructions. * Perform cash register opening, receiving, and closing procedures. * Restock and clean gondolas under their responsibility. * Administer injectables when required, following established procedures. * Provide patient services (blood pressure, blood glucose, temperature, ear, throat, lung, and hair analysis). * Maintain cleanliness and organization of the counter and injection room according to the assigned schedule. * Conduct post\-sales satisfaction surveys and competitor price monitoring. * Generate sales reports for gondola restocking. * Support the manager in return and exchange processes within the system when necessary. * Conduct competitor price monitoring upon request. * Assist less experienced colleagues. * Perform other related duties as required by the department or organization.