Pharmacy Attendant

Description

Job Summary: The Pharmacy Attendant is responsible for serving customers in the pharmacy's medication section, restocking merchandise, organizing shelves, and participating in promotional activities. Key Highlights: 1. Customer service focused on well-being, beauty, and health. 2. Opportunity to perform diverse tasks and acquire new knowledge. 3. Work environment that values proactivity and interpersonal relationships. Grupo Reis Alves is a pharmacy chain founded in Dracena, inland São Paulo, in August 1994, operating in the pharmaceutical retail sector and establishing a new pharmacy concept with its **MISSION** of caring for people’s **WELL\-BEING**, **BEAUTY**, and **HEALTH**. The pharmacy attendant is responsible for serving customers in the pharmacy’s medication section. They also perform routine tasks such as restocking merchandise and organizing shelves. Daily responsibilities include participating in promotional activities, promoting items or offers. **Required Competencies:** * Act ethically, confidentially, and professionally, ensuring information confidentiality and adherence to internal company policies. * Ability to perform meticulous tasks with attention to detail, demonstrating accuracy and focus. * Discipline to follow pre\-defined processes. * Ability to handle multiple tasks with quality. * Interest in acquiring new knowledge and learning new things. * High level of proactivity—anticipating problems and acting in advance to prevent them. The concept of initiative (taking charge of work or starting tasks) falls under this item, as it is a fundamental condition for demonstrating proactive behavior. * Interpersonal relationship skills, behaving empathetically, demonstrating a high capacity to perceive, interpret, and anticipate others’ concerns and feelings, showing respect for individuality and absence of interpersonal conflict. * Cooperative behavior to achieve team results. * High adaptability and willingness to embrace new environments and challenges. **Responsibilities:** * Serve customers by identifying their needs, advising them on suitable products, and clearly and accessibly presenting product features, benefits, and usage instructions. * Perform cash register opening, receiving, and closing procedures. * Restock and clean gondolas under their responsibility. * Administer injectables when necessary, following established procedures. * Provide patient services (blood pressure, blood glucose, temperature, ear, throat, lung, and hair analysis). * Maintain the counter and injection room clean and organized according to the schedule. * Conduct post\-sales satisfaction surveys and competitor price quotations. * Generate sales reports for gondola restocking. * Support the manager in exchange and return processes within the system when required. * Conduct competitor price quotations upon request. * Assist less experienced colleagues. * Perform other related duties as required by the department or organization.