Pharmacy Attendant

Description

Job Summary: The Pharmacy Attendant is responsible for serving customers in the pharmacy's medication section, restocking merchandise, organizing shelves, and participating in promotional activities. Key Highlights: 1. Focus on customers' well-being, beauty, and health. 2. Opportunity for direct customer service and product guidance. 3. Development of interpersonal relationship skills and proactivity. Grupo Reis Alves is a pharmacy chain founded in Dracena, inland São Paulo, in August 1994, operating in pharmaceutical retail and establishing a new pharmacy concept with its **MISSION** to care for people's **WELL\-BEING**, **BEAUTY**, and **HEALTH**. The pharmacy attendant is responsible for serving customers in the pharmacy's medication section. They also perform routine tasks such as merchandise restocking and shelf organization. Daily responsibilities include participation in promotional activities, promoting items or offers. **Required Competencies:** * Act ethically, confidentially, and professionally, ensuring information confidentiality and adherence to internal company policies. * Ability to perform meticulous tasks with attention to detail, demonstrating accuracy and focus. * Discipline to follow pre\-defined processes. * Ability to perform multiple tasks with quality. * Interest in acquiring new knowledge and learning new things. * High level of proactivity, anticipating problems and acting in advance to prevent them. The concept of initiative (taking charge of work or starting tasks) falls under this item, as it is a fundamental condition for demonstrating proactive behavior. * Interpersonal relationship skills demonstrated through empathy, showing a high capacity to perceive, interpret, and anticipate others' concerns and feelings, respecting individuality and avoiding interpersonal conflicts. * Cooperative behavior to achieve team results. * High adaptability and willingness to embrace new environments and challenges. **Responsibilities:** * Serve customers by identifying their needs, guiding them on appropriate products, and clearly and accessibly presenting product features, benefits, and usage instructions. * Perform cash register opening, receiving, and closing procedures. * Restock and clean shelves under their responsibility. * Administer injectables when necessary, following established procedures. * Provide patient services (blood pressure, blood glucose, temperature, ear, throat, lung, and hair analysis). * Maintain the counter and application room clean and organized according to schedule. * Conduct post\-sales satisfaction surveys and competitor price quotations. * Generate sales reports for shelf restocking. * Support the manager in exchange and return processes within the system when required. * Conduct competitor price quotations upon request. * Assist less experienced colleagues. * Perform other related activities as required by the department or organization.