Clinical Receptionist

Description

Job Summary: We are seeking a dedicated and organized receptionist for a medical clinic and telemedicine platform, focused on delivering exceptional service and administrative support. Key Highlights: 1. Exceptional patient care in both clinical and telemedicine settings 2. Appointment scheduling and patient communication 3. Organization and maintenance of patient information We, a medical clinic and a telemedicine platform, are looking for a dedicated receptionist to join our team. If you are organized, communicative, and detail-oriented, this opportunity may be right for you! **Position Description:** As a receptionist, you will be responsible for delivering exceptional service to patients, including in-person, telephone, WhatsApp, and e\-mail interactions. You will schedule and reschedule appointments, address patient inquiries, and register patients and physicians in the system. You will also assist in preparing estimates and managing the appointment calendar, ensuring all changes are effectively communicated to patients. Proficiency in computer applications—particularly Word and Excel—is required. **Main Responsibilities:** * Confirming the next day’s schedule and weekly telemedicine appointments. * Managing and communicating appointment rescheduling. * Registering and updating patient data, including essential information such as CPF, address, and contact details. * Patient interaction across multiple platforms. * Organizing and maintaining patient documents and files. * Preparing and sending estimates for examinations at partner clinics. * Assisting with inventory counting and organizing supplies for examination rooms. * Updating spreadsheets for consultation and sales records. **Requirements:** * Solid computer skills, with emphasis on Word and Excel. * Effective communication skills and excellent writing ability. * Proficiency and agility in using WhatsApp. * Commitment to punctuality and organization. * Empathy and willingness to support patients during difficult times. **Benefits:** * CLT employment contract * Salary: R$1950.00 * Meal Allowance: R$370.00 * Transportation Allowance * Life Insurance * 50% discount on medical consultations * Discounts on aesthetic services * TotalPass **Working Hours:** * Monday to Friday, 8:00 AM to 5:00 PM (1-hour lunch break \+ overtime if necessary) * Saturday, 8:00 AM to 12:00 PM If you are interested in joining a team dedicated to patient care and well-being, please submit your application. We look forward to meeting you! Employment Type: Full-time, CLT Employment Type: CLT Compensation: Starting from R$1\.950.00 per month Benefits: * Life insurance * Meal allowance * Transportation allowance Work Location: On-site