Description
Job Summary:
Santander is seeking a Specialist to deliver customer service, execute business activities, and drive digitalization, fostering growth and innovation.
Key Highlights:
1. Culture of horizontal leadership and professional development
2. Focus on customer service and excellence in experience
3. Values Think Customer, Embrace Change, Act Now, Move Together, Speak Up
Santander Specialist II 8h
Country: Brazil
If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place!
Santander is a growing ecosystem committed to helping people and businesses thrive. Here, you can create the new, challenge the status quo, and question the market. It’s about embracing both the urgency of now and the vision for the future—aligned to always serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and champions a culture of horizontal leadership.
At Santander, we embrace a culture of horizontal leadership, structured around four clusters: Specialist, Leader, Head, and Partner.
We have an opening for you to become a Santander Specialist, where you will be formally appointed as a Specialist—the primary expert in your field.
Your role will include:
Executing business opportunities within the branch workflow, maximizing product and service offerings;
Guiding customers through digital onboarding;
Serving customers across all segments, ensuring excellence in experience;
Acquiring new customers;
In certain branches, you may also be assigned to areas such as self-service, quick-service counters, managerial desks, treasury, and/or cash teller windows.
You’ll fit right in if you embody:
Think Customer – I put the customer first
Embrace Change – I drive change
Act Now – I act swiftly
Move Together – I collaborate effectively
Speak Up – I speak openly
For this role, we value:
CPA 10 certification (ANBIMA) — though CPA 20 is even better!
Currently pursuing an undergraduate degree — though a completed bachelor’s degree or postgraduate qualification is preferred!
Proficiency in Microsoft Office suite;
Sales experience.
If this resonates with you, join Santander!
\# BENEFITS
Variable Compensation (PLR \+ RV);
Medical and Dental Assistance;
Meal and Food Allowance;
Supplementary Pension;
Life Insurance;
Childcare/Babysitter Assistance;
Gympass or
Totalpass;
Transportation Voucher;
Nascer Program;
Be Healthy — a program encouraging healthier habits;
PAPE — Specialized Personal Support Program.
\#Sales
\#Commercial
\#CPA
\#CEA
\#CustomerService
\#Customers
\#SpecialistCustomersProspera
\#CollectionsSpecialistProspera
\#RegionalCustomerSpecialistProspera
So? Ready to be ignited?
In our branches (agencies), we employ the market’s top branch managers—who stand alongside customers to understand their needs and offer the most suitable solutions.
If this resonates with you, join Santander! ️
\#HereYourSparkTransforms \#JoinSantander \#BeTheSpark